FAQ

What is your return policy?

We accept returns up to 10 days of receiving an item for store credit or exchange only. All preorders, seasonal items, hair accessories, bloomers and swimwear are FINAL sale.

How can I check the status of my order?

You can log in to your account to look up an order or you can email shop@mumzieschildren.com or call our store at 318-545-4855

Do you offer free returns?

If you return your items at our storefront location there is no fee. If you are wanting to ship your returns you are responsible to pay for shipping for sending items back. Once you have sent items back we will issue a store credit and you can use your store credit to purchase your new items and pay for shipping.

Do you allow returns for seasonal items?

Unfortunately, we do not accept returns on seasonal items such as Christmas, Mardi Gras, Easter, Fourth of July, Halloween, Fall Pumpkin items and Thanksgiving.

Where are you located?

Our storefront location is located at 4118 Jackson St, Alexandria, La 71303

How can I contact the store with a question that I have?

You can call us on our store phone at 318-545-4855 or send us an email at shop@mumzieschildren.com

What sizes do you carry?

We carry sizes newborn to size 16 tween clothing for both boys and girls.

Do you offer gift wrapping?

Yes we offer free gift wrapping year round for both in store and online customers.

Do you offer Curbside Pickup?

Absolutely, when placing an order online under shipping options you can chose "local pickup" and call us when you arrive 318-545-4855 and we will bring it right out to your car.